Support

Please email us if you require any help or have any questions. We are always happy to help. Here’s list of resources that might be of immediate use.

How to configure an Irisys Vector 4D for collection by Xenometric’s software or Cloud

This document covers how to configure the Vector’s settings to identify the count lines, site details, localisation (time zone) and how the Vector will communicate with the Xenometric software on a private or public network. This includes Xenometric installations on private servers and the Xenometric Cloud.

How to configure a Flir Brickstream camera for collection by Xenometric’s software or Cloud

This document covers how to configure the Brickstream’s settings to identify the count lines, site details, time-zone/time-server and how the Brickstream will communicate with the Xenometric software on a private or public network. This includes Xenometric installations on private servers and the Xenometric Cloud.

How to configure an Optex Akribos for collection by Xenometric’s software or Cloud

This document covers how to configure the Optex Akribos‘ settings to identify the count lines, site details, time-zone/time-server and how the Akribos will communicate with the Xenometric software on a private or public network. This includes Xenometric installations on private servers and the Xenometric Cloud.